Oy. Where to start? Remember my review of the new company PV Body? It’s a company that for a monthly subscription fee sends you name-brand fitness clothes for a bargain price. At least that’s what they said they would do. My first experience with them – the one I blogged about – was fab. I was completely honest in my review and really did love them. I loved them so much that I signed up (my first month from them was free, after that it was me and my trusty Visa)! Unfortunately sometimes when things seem too good to be true, they are.
First it was shipping issues. I was missing a promised promo item. Customer service never responded to my e-mails. More delays. Then there was the problem that I specifically asked for t-shirts and not more tanks but I got another tank. And I got a second pair of gray pants – who needs gray leggings two months in a row? Especially when we all know that gray leggings are the worst for showing crotch sweat. But, I figured, they are a new company and probably working out the kinks. I was still set to give them a chance until I got this in my e-mail:
“Ellie is the newest brand in high-end, fashionable women’s athletic wear. We will have more of what you love – fun, bold, and trendy fitness fashions with a variety of designs. With a new collection every month, Ellie will consistently deliver the latest styles that are exclusively for our members! You can expect to see top quality materials, durable stitching, and of course, the perfect fit! The best part is that you will get to choose which two pieces you want each month!
Starting February 1st, the pv.body site will redirect viewers to Ellie.com and current pv.body subscriptions will begin receiving theEllie clothing line in their packages.”
Whoa, what now? If I’m reading this correctly, they are no longer sending out the Lululemon and other brands they advertised but were now going to be shipping out their own generic brand. I looked at the site and right now it’s only a splash page with no links but if the stuff pictured is part of the new line well, it’s cute. But it’s nothing special. It’s stuff I could find at Marshall’s or TJ Maxx and at least there I could try it on.
I cancelled my account. Or, more accurately, I put it on hold as I couldn’t find a way to cancel. Will I ever resume it? Eh, I don’t know. I’m feeling kinda ticked right now about the whole bait-and-switch. And I’m disappointed. It was so much fun! Was. But mostly I’m disappointed that so many of you signed up through the deal on my site and are likely having the same issues – judging from their Facebook page, the problems are ubiquitous.
I feel compelled to let you know about this – and my decision to stop my subscription – because, as I explained in my post, the PV Body link was an affiliate link. Thus far they have sent me ZERO money but, if they do, I’ll return it. I really don’t want you guys to think I was trying to sell you on something that turned out to be not at all what was promised, just to make a buck. I told the truth in my review. And now I have to recant. Reviews/giveaways are fun but there’s always a risk working with companies and while it doesn’t happen very often, sometimes I get bit in the butt. These things happen. And I hope you guys understand that I had no intention of misleading you! [UPDATE: PV BODY/ELLIE responded. I’ve published their reply to my concerns below.]
Now: Want to read some actual fitness content? Here’s my most recent articles for Shape:
How Fitness Changed My Life: Read these inspirational stories and never say “I can’t” again. This is hands-down one of my most favorite assignments ever. There are some amazing people out there with simply astounding stories about recovering their health. It was a privilege to be able to document some of them, however briefly. I wish I could have done a whole article on each person!
The Best of the Best in Cold Weather Workout Gear: These 13 innovations will keep you running outside in comfort and style no matter how cold it gets. There are some great new toys, er, gear out there for outdoor athletes! Plus they let me slip in a few silly ones along with the serious stuff. (P.S. Californians, it is NOT cold at 40 degrees F. Love, Minnesota.)
The Top 30 Motivators for 2013: Can’t quite make the jump between knowing what you should be doing and actually doing it? These health and fitness powerhouses can change that, starting now!
Want my full list of fitness acronyms you need to know? Say What? Your guide to exercise acronyms.
7 Nutrients to Increase Muscle. Trying to pump up your guns? Make sure you’re getting these 7 vitamins and minerals in your diet!
And don’t forget: Plenty of time to win you $50 Visa card in the Archetype Me sweepstakes! (And no you don’t have to sign up for Archetype to enter.)
Update 1/18/2013 11:30 pm: Here’s PV Body’s response to my concerns:
“Yes, we will be shipping a new brand called Ellie starting on Feb. 1. However, anyone ordering this month will receive pv.body. We will definitely be shipping you a brand new Ellie outfit in the next week or two so you can be the first to try it and tell your readers about it. I think you’ll love it! I’m a workout clothes snob (being in the industry for 5+ years) and this brand is beautiful, comfortable and has the same quality of Lululemon (literally, we use the same fabric, the same stitching and the same sewing machines). I was skeptical at first but now I really feel proud of what we’re offering.Here are some questions I answered for a pervious blogger that might help you understand:Will you guys still offer other brands? Or will it just be Elle? How long did it take to design and make this “brand new” brand? Where is Elle being manufactured? Who are the designers of the brand?
Initially, we will still offer other brands but Ellie will eventually be the only one starting Feb !st. Each subscriber will have a chance to see it first hand and decide for themselves if they would like to keep subscribing (Which we promise you won’t be a problem 😉 )After seeing all the complaints about different brands and realizing we coud produce the same quality of high end athletic apparel at a cheaper price, we decided to create a new Brand that would be able to combine all of our customers favorite aspects of workout clothes into one flawless look. Our february collection of 12 pieces (tops & bottoms) took about 3 months to put together with a team of designers and fashion industry experts. (I will send you pictures from the photo shoot as soon as possible). We will have new pieces every month!Ellie is being manufactured in the U.S. The designers are team of designers who have had experience with different brands in the U.S. “